Return and Refund Policy

We want you to love what you wear. If you're not completely satisfied with your purchase, we're here to help.

Returns:

• You have 30 days from the delivery date to return an item.
• Items must be unworn, unwashed, and in original condition with all tags attached.
• Returns must be accompanied by a proof of purchase or order number.

Non-Returnable Items:

• Sale or clearance items (marked final sale)
• Gift cards
• Customized or limited-edition items

Exchanges:

Need a different size or style? We offer free exchanges for domestic orders. Just contact us and we’ll walk you through the process.

Return Shipping:

• Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item or defect).
• For a smoother process, we can provide a prepaid return label with the cost deducted from your refund.

Refunds:

• Once your return is received and inspected, we’ll notify you and issue a refund to your original payment method within 5–7 business days.
• Shipping charges are non-refundable.

Start a Return:

Email us at bgapparelandtraining@gmail.com with your order number, item(s) you'd like to return, and reason for return. We'll get back to you with the next steps.